Mumbai, March 10:
What’s supposed to be a safe haven for daily commuters turned into a shocking scene of violence on Sunday, March 9, at Borivali Metro Station. In an incident that has left Mumbaikars stunned and worried, two metro staff members got into a brutal altercation – right in front of passengers.
According to eyewitnesses, a senior staff member, Akshay Galve, physically assaulted junior colleague Nitin Dhilpe at the station’s ticket counter. The clash wasn’t just verbal – it turned bloody. Dhilpe reportedly suffered a bleeding nose and serious distress due to the unprovoked aggression.
“Imagine trusting someone to guide and help you in a crowded metro station – and seeing them turn violent like that,” said a horrified commuter who witnessed the incident.
After the altercation, Dhilpe returned home in shock and later filed an FIR with the police. But despite the severity of the assault, no action has been taken yet – neither by the police nor by the station’s management.
Where’s the Accountability?
Borivali Metro Station authorities have remained completely silent, failing to address the issue publicly. For a system that carries thousands of passengers daily, this silence speaks volumes. People are now rightfully asking:
“If the staff themselves can’t stay safe among each other, how can we trust them with our safety?”
Metro stations should be safe, secure, and trustworthy spaces for all – especially in a city that thrives on its public transport system. But this incident reflects a disturbing crack in the system.
An Urgent Wake-Up Call
This is not just a one-off incident. It’s a red flag for deeper issues – staff management, accountability, and lack of emotional regulation among front-facing personnel. If left unaddressed, it could pave the way for even more dangerous situations.
The onus now lies on Mumbai Metro Rail authorities and law enforcement to take swift, transparent, and just action. Not just for justice to the victim, but to rebuild the trust of millions who rely on the metro every single day.
Citizens Speak Out
Social media and local forums are already buzzing with criticism and concern:
- “Metro staff need to go through anger management training if this is how they behave on duty.”
- “How are such people even recruited in the first place?”
- “Safety of women and children is a bigger concern now.”
The Big Question: Will Authorities Act or Ignore?
As the incident garners more attention, commuters across the city are waiting for answers.
- Will the metro administration finally step up?
- Will the attacker face consequences?
- Will safety protocols be reviewed and reinforced?
Until then, the shadow of fear and doubt looms large over Borivali Metro Station — a place that should have felt like a part of every Mumbaikar’s daily routine, not a battleground.
Stay tuned to ibizznews for more updates.
